1. Introduction

This Privacy Policy explains how Elite Private Hire Car Rental collects, uses, and discloses information from and about you when you use our website or rent a vehicle from us.

2. Information We Collect

We collect several types of information from and about you, including:

• Personal Information: This may include your name, email address, phone number, postal address, driver’s license information, and other details necessary to process your rental reservation and comply with legal requirements.
• Vehicle Information: This may include the type of vehicle you rent, license plate number, and odometer reading.
• Usage Information: We may collect information about your use of our website or mobile application, such as browsing history, search terms, and pages visited.
• Transaction Information: This may include rental fees, payment information (excluding full credit card details), and security deposit details.

3. How We Use Your Information

We use the information we collect for several purposes, including:

• To process your rental reservation and provide you with the requested vehicle.
• To communicate with you about your rental agreement, including sending confirmations, invoices, and important updates.
• To manage your account and provide customer support.
• To improve our website, mobile application, and services.
• To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, insurance companies, and roadside assistance providers. We will only share your information with these providers to the extent necessary to fulfill your rental agreement or as required by law.

We will not sell or rent your personal information to third-party marketers.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

6. Your Choices

You have certain choices regarding your personal information:

• You can access and update your personal information through your online account (if applicable).
• You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any email you receive from us.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure.

8. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to this Policy

We may update this Policy from time to time. We will post any changes on our website and notify you by email (if you have provided us with your email address).

10. Contact Us

If you have any questions about this Policy, please contact us at [Phone Number] or Email at info@eliteprivatehirecarrental.co.uk.